The "Story Behind the Curve" helps us understand the causes and forces at that work that explain the data behind "the number of Mobile Crisis presentations in the community".

What's Helping What We Do? These are the positive forces at work in our strategy/ program that influence how much we do or how well we do it.

• Outreach materials already created

• Many community events during each season

What's Hurting What We Do? These are the negative forces at work in our strategy/program that influence how much we do or how well we do it.

• Staff turnover

• Need more public speaking opportunities

• Stigma

The following actions have been identified by our partners as ideas for what can work for this performance measure to make a difference on mental health.
(A) Actions and Approaches Identified by Our Partners These are actions and approaches that we
think can make a difference for this performance measure.

• More public speaking events

(B) No-cost and Low-cost Ideas Identified by Our Partners These are no-cost and low-cost actions
and approaches that we think can make a difference for this performance measure.

• Dissemination of materials to all partners via email

(C) What your customers think would work to do better These are actions and approaches that our customers think can make a difference for this performance measure.

• Clear instructions on how to use the resource

• More "Pink Cards"

(D) List of Questions/Research Agenda These are questions to follow-up on for this performance measure. If you still need more
information about what works to do better, make these questions part of your information & research agenda.