Studies suggest that those with limited-English proficiency have significantly worse access to care and health outcomes compared to those that only speak English (link). Canton City Public Health recognizes that the availability of information in languages other than English will have an affect on the ability of those with limited-English proficiency to obtain department services. 

• Department staff 
• Canton City IT Department

Provision of language assistance services to clients and training of providers in cultural competence are means by which systems could reduce linguistic barriers, improve access to care, and ultimately improve health status for these vulnerable populations (link). 

• Catalog all forms in need of translation – assigned to Krys Henning – Completed
• Catalog all web pages in need of translation – assigned to Krys Henning – Completed
• Redesign/update forms in English as needed – assigned to Krys Henning – In Progress
• Redesign/update web pages in English as needed – assigned to Krys Henning – deadline 9/9/23
• Contact a vendor to get a quote for translation services – assigned to Krys Henning – deadline 9/9/23
• Open a purchase order for translation services – assigned to Krys Henning  – deadline 9/9/23
• Follow up with vendor and receive translated forms and pages – assigned to Krys Henning – deadline 9/30/23
• Make forms and pages available to public - assigned to Krys Henning – deadline 9/30/23
• Advertise new pages/forms on social media - assigned to Krys Henning – deadline 9/30/23