Building a Wrap-Around Connected Services Network was identified by partners as an action, that when combined with other actions in our community, that has a reasonable chance of making a difference in mental health in our community. This is a new program in our community.

The priority population/customers for this program are all community members seeking mental health services, and the program aims to make a difference at the individual and organizational levels. Implementation will take place in over the next 1-2 years between multiple partners.

A Wrap-Around Connected Services Network will allow a more whole-person approach to addressing the mental health challenges within our community. This type of program also lowers the chances of patients falling through the gaps by ensuring it's a closed loop system. This program shifts focus to a comprehensive, holistic strategy of addressing the needs of our community by ensuring partners engage in a collaborative approach to well-being.

The partners for this program include members of the Polk County Mental Health Advisory Community Committee. Various other partners will be consulted during the building phase of the program.

• The Free Clinics - Lead

• Polk County Mental Health Advisory Community Committee - Collaborative 

• Polk County Health and Wellness Coalition- Support

We have made significant progress in establishing our Wrap-around Connected Services Network. We are working collaboratively with healthcare providers and community stakeholders to build a comprehensive and coordinated approach to healthcare. We will continue to monitor our progress and adjust our strategies as needed to ensure that all residents have access to the care they need. Our progress includes:

• Continued ongoing meetings with partners to build the network
• 3 signed MOAs with partners 

In 2023, partners decided to reassess the program's structure with the aim of making greater progress in 2024. Recognizing the significance of the initiative's objectives, there has been a renewed effort to engage partners in NCCARES360, leveraging its capabilities to attain the original goals. This strategic pivot underscores a commitment to adaptability and the effective utilization of existing resources to advance the initiative's mission.